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The questions and answers below relate to a data breach that occurred on a Noble Samurai server on 2nd August, 2020. This information may be relevant to you if you had an account with us before the 2nd August, 2020.
An unknown party targeted and breached one of our servers. They were then able to use the credentials on this server to access user data. This was a criminal act and has been reported to the appropriate authorities.
When did this happen?
We first became aware of the breach on August 2nd. We immediately took action to contain the suspicious activity, and launched an internal investigation.
What products were affected?
The products potentially impacted were:
What are you doing to protect my data from here on?
We take this event and the security of your information very seriously. These are the specific actions we are taking to protect your data moving forward:
What data has been accessed?
The specific data we store depends on the nature of your relationship with us. For example, we store less data for people who are undertaking a free trial than we do for people who are affiliates.
Please refer to the email you received to understand the data that has been accessed based on the relationship you have with our company.
Regardless of your relationship with our company, we do not store any financial data such as credit card numbers on our systems.
What should I do?
There are two things you should do in response to this incident:
This approach will allow you to safely continue to use our services, and at the same time minimise the risk to your other online accounts.
Are my payment details secure?
Yes - We do not store credit card details on our systems. The only thing we may store is your PayPal email address (but not your password).
Should I update my password elsewhere?
If you use the same passwords on other online accounts, you should update those passwords to protect those accounts. Preferably with strong and unique passwords.
How can I protect my data online?
Still have questions?
If you still have questions that haven’t been answered on this page, please contact us at email@example.com. We're always here to help.
CEO Noble Samurai