Windows Codec Issues

Windows Codec Issues

If you find that you've downloaded your Content Samurai videos and you can only see the visuals or hear the audio - but not both - it's likely that you're running into a codec issue.

Codec issues commonly occur on video players that aren't kept up to date, like Film & TV (the native Windows 10 video player) or Windows Media Player.

You can tell if the issue is isolated to the player by either trying a different video player, like VLC which is free for Windows and Mac or uploading your video to an online video player like YouTube or Vimeo.

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