Damaged Installer File (Disable Anti Virus)

Damaged Installer File (Disable Anti Virus)

Lately we've been noticing a few installation issues that are caused by anti-virus installations, but don't fret we've found out (through trial and error) that you can get around this issue by disabling your anti virus while installing Market Samurai.

Check the list of anti virus program below for instructions on how to get around this issue:

McAfee

With McAfee you can disable the "real-time scanning" in the antivirus subsection, by setting it to disable for the minimum time which is 15 mins, and then install Market Samurai.

After that the installation will now work and Market Samurai should run without any issues!

1) Fire up McAfee
2) Click on "Schedule and run scans" in the Virus and Spyware Protection window
3) Click on "Real-Time Scanning" box from the list
4) Select the "Turn Off" button.
5) Select the minimum time (which is 15 minutes) from the dropdown box
6) Hit the "Done" button

Don't close down McAfee at this point as you will want to re-enable it as soon as possible and usually the installation is done well within the 15 minute window.

Go to your unique Market Samurai install link and install the software. (It should just install sweet)

7, Once MS is installed along with Adobe Air, go back to McAfee and select
the "Turn On" button to re-enable the real-time scanning.
8, Once re-enabled, hit the "Done" button and close McAfee.

Norton

Step 1:

Click the small triangle on your Windows task bar to open the notification area. Right-click the Norton Antivirus icon for a list of options related to the security suite.

Step 2:

Click "Disable Smart Firewall" to temporarily shut down the firewall.

Step 3:

Click "Disable Antivirus Auto-Protect" to temporarily disable anti-virus protection. You can specify the amount of time you want to disable the program.

Avast

Step 1:

Click the small triangle on your Windows task bar to open the notification area. Right-click the Avast Antivirus icon for a list of options related to the security suite.

Step 2:

Click Avast shields control. You can select the option depending on how long you wish to disable Avast Antivirus.

Step 3:

After selecting the option, you will be prompted to confirm the operation. Click Yes to make a confirmation.

Trend Micro

  1. Open the main console of you Trend Micro Security program. Do any of the following:
    • Double-click the Trend Micro icon on your desktop.
    • Double-click the Trend Micro icon on your system tray (near the clock).
  2. Click Settings (gear icon). This will open the Protection Settings window.
  3. Click the Exception Lists tab.
  4. Click Programs/folders, then click Add.
  5. Click Browse.
  6. Browse for the folder/program to add, then click Open.
  7. Click OK to close the Add an Item window.
  8. Click Apply, then click OK.

Please let us know here if those steps didn't get Market Samurai installed for you, or if your anti virus program isn't listed, and we'll do what we can to help!

 

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